Breaking News: Asking for Manager No Longer Effective At Getting Employees Fired

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New York, NY

The quest for adequate customer service took a further blow today, as a request to speak with a manager, and even their manager, was largely ignored by the lone counter staff at Gino’s Pizza today, continuing a recent trend seen around the United States of America.

Asking to speak with a manager is apparently no longer an effective way to get someone fired.

“This is outrageous!” boomed 60-year-old woman and Mommy of Mayson, Helen, who was about to learn this lesson the hard way. 

“I have children to feed! Where is that pizza?? I ordered this like 45 minutes ago!”

“Actually ma’am,  I show that we just got the order about 10 minutes ago.  It will be right up.  Sorry for the inconvenience” said a visibly non-flustered and disrespectful employee named “Ted”.

Mayson’s Mommy Helen, flabbergasted, naturally began searching for support from the other patrons in the restaurant, in vain hopes of not needing to pull out the heavy artillery and asking to speak with a manger.  At least she thought that is what the heavy artillery was.

“This place is the worst! Am I right? I will NEVER come here again…” Mayson’s Mommy Helen implored by the patrons waiting behind her, only to be largely ignored by most, except for a few who appeared to be scrambling for their phones to record the horrible customer service.  Several of those recording seemed happy that a customer was standing up, and a few were heard to have said “OMG Yes!” quietly.

Her attempts at forming a coalition of outraged patrons ultimately fell short as she was interrupted by Ted who was clearly toying with her emotions and was still being 1,000% disrespectful!

“Sorry about that ma’am.  I checked with the pizza cook.  Your pizza will be ready in about 15 minutes.  We have been really busy today, but will get it out as soon as possible.  Again, I apologize for the inconvenience.”

Whatever restraint was left in the 60-year-old Mommy quickly and justifiably evaporated.

“You know what? I didn’t want to do this, but I demand to speak with your manager!”

“She isn’t here right now” Ted quickly deadpanned clearly unaffected by the request, and obviously unaware of the career suicide he was presumed to have been committing. 

“But she will probably be here next week if you want to come back” he finally offered.

“Fine! I want to speak with HER manager then!”, which again was largely ignored minus Ted saying “I have no idea who that may be to be honest.  Here is your pizza.”

Mommies4Mommies has since learned that, despite loud threats to report Ted to the Better Business Bureau and to “totally reem corporate” not only was Ted not fired, he was promoted to the position of Assistant ManagerCrust Supply and Management, Southern Region. 

“I don’t know how I got here to be honest. I think people just kept quitting and I ended up being the most qualified, somehow. I don’t really know what I am doing yet, but I got a car now so that is pretty rad”, Ted remarked.

This trend is not isolated to the New York metro area.  Mommies4Mommies have received several inquiries from concerned Mommies from across the United States of America afraid that speaking to management is no longer effective. In fact, several people report that people they attempted to “give feedback to” have also subsequently been promoted.

Mommies4Mommies also reached out to Gino’s Pizza for comment.  Gino’s Pizza has ignored our inquiries even though we have asked to speak to several of their managers.  The Better Business Bureau reported that they responded to the complaint by mailing a letter to Gino’s Pizza warning that excessive complaints like this may result in Gino’s Pizza losing that little sticker thing on the front door.

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